You are not logged in to the platform from your work computer or your corporate network.
Check the connection encryption (https).
You do not provide any information/details which may reveal your identity.
Choose your confidentiality preference
Choose to either identify yourself or to remain anonymous.
Specify the location of the incident
The country and the related METLEN entity.
Provide the details
You will be asked to provide any necessary details that will help the case clarification.
Save the case code and password
After submitting your concern, you will be provided with a unique security/secret code. You also have the option to set a password for the unique security/secret code
Using the code you will be able to check the status of your reported concern, provide and receive feedback even if you choose to remain anonymous.
Using our web service you can monitor the processing status of your report, respond to additional questions and contribute to resolving the issue ASAP.